Visit the Claim Page and input all requested details, upload a scanned copy of your purchase receipt and submit the fully completed online claim form. You will be contacted by one of our team members who will advise on the status of your submission when available.
If your claim is successful you will receive a text message with an activation code within 10 business days of the valid email. This text message will also include the link to the Mobile Pay website, operated by Edge loyalty. You will use that code to redeem your Digital Prepaid Mastercard. Follow the prompts to add the Mobile Pay card to your mobile wallet.
If you do not have a supported Apple or Android smart phone, you will be sent an incompatible alert notification and will prompted to visit a webpage to make a Customer Claim to receive an alternative reward, being a physical prepaid eftpos® gift card
Our team will contact you throughout the validation process; this includes notifying you when entries have been submitted and received, valid, pending or invalid. Entries that are made pending, will require resubmission based on the details supplied in the email. You will receive an update within 10 business days of submitting your entry.